Privacy Policy
At elPlan, we are committed to protecting your privacy and your personal data. This policy explains how we collect, use, share, and protect your information when you use our platform.
1. Information We Collect
1.1. Registration Information: Name, email address, phone number, date of birth, and gender.
1.2. Profile Information: Profile picture, preferences, interests, and personalized settings.
1.3. Location Information: Geolocation data to show you relevant nearby places.
1.4. Usage Information: Activity on the platform, searches, interactions, and reviews.
1.5. Device Information: Device type, operating system, unique identifiers, and browsing data.
2. How We Use Your Information
2.1. Experience Personalization: To recommend places, events, and promotions based on your interests.
2.2. Service Improvement: To analyze platform usage and optimize our functionalities.
2.3. Communication: To send you relevant notifications, updates, and promotions.
2.4. Security: To protect your account and prevent fraudulent activities.
2.5. Product Development: To create new functionalities based on user needs.
3. Sharing Information
3.1. With Your Consent: We share information when you give us explicit permission.
3.2. With Service Providers: We share data with third parties that help us operate the platform (hosting, payments, etc.).
3.3. By Legal Obligation: We may share information when required by law.
3.4. We do not sell your personal information to third parties.
3.5. Businesses only see aggregated or anonymized information.
4. Data Security
4.1. We implement technical and organizational measures to protect your information.
4.2. We use SSL/TLS encryption for all data transmissions.
4.3. We store your data on secure servers with access controls.
4.4. We conduct regular audits to ensure information security.
4.5. In the event of a security breach, we will notify you promptly.
5. Your Rights
5.1. Access: You can access your personal data at any time.
5.2. Rectification: You can correct inaccurate or incomplete information.
5.3. Deletion: You can request the deletion of your data.
5.4. Objection: You can object to the processing of your data.
5.5. Portability: You can request a copy of your data in a portable format.
5.6. To exercise these rights, contact [email protected].
6. Cookies and Similar Technologies
6.1. We use cookies to improve your browsing experience.
6.2. Essential Cookies: Necessary for the basic functioning of the platform.
6.3. Performance Cookies: Help us understand how you use the platform.
6.4. Personalization Cookies: Store your preferences and settings.
6.5. You can manage your cookie preferences from your device settings.
7. Data Retention
7.1. We keep your data while your account is active.
7.2. If you delete your account, we will keep anonymized information for analytical purposes.
7.3. Transaction data is retained for a period of 5 years for legal reasons.
7.4. You can request complete deletion of your data at any time.
8. Minors
8.1. The platform is designed for users over 18 years of age.
8.2. We do not knowingly collect information from minors.
8.3. If we discover that a minor has provided information, we will delete it.
8.4. Parents or guardians can contact us to request data deletion.
9. Changes to the Privacy Policy
9.1. We will update this policy periodically to reflect changes in our practices.
9.2. We will notify significant changes through the platform or by email.
9.3. The date of the last update will always be available in this policy.